Our mission and primary objectives include the promotion of Total Quality Management and to maintain our successes in service expansion and product/service innovation through continuous investment and development in these areas. As a part of our corporate social responsibility strategy, we focus on provisions that promote health&safety and environmental safety throughout the organization.

Furthermore, we aim to establish ourselves as the number one service provider in the industry, whilst also striving to maintain and develop our infrastructure with a view to ensuring both Customer and employee satisfaction, which we believe will lead to sustained growth and value.

ISO

Zeinet&SSE has established, documented and implemented a Quality Management System (QMS) in accordance with the requirements of ISO 9001. The system is maintained and continually improved through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive action and management review. In instances where Zeinet&SSE chooses to outsource a given process Zeinet&SSE ensures control and maintains oversight of such processes.

One of the tasks that Zeinet&SSE Senior Management have focused on is the implementation of a quality management system (QMS), which establishes key quality policy and objectives. Furthermore, they have been involved in the strategic implementation of various other initiatives. With a view to adding value to internal and external policy, and processes.

By conducting needs analysis Zeinet&SSE is able to identify current and future Customer needs, which adds value to the relationship, by reducing the lead-time between a need and our ability to provide a solution.

Quality objectives are established to support organization’s efforts in achieving our quality policy and reviewed annually for suitability. Objectives have been established for all locations. Quality objectives are measurable, consistent and reviewed against performance goals at each management review meeting.

Organizational structure is reflected in organizational charts established by Zeinet&SSE to show the interrelation of personnel in the organization. Job descriptions define the responsibilities and authorities of each position on the organizational chart. Job descriptions and the organizational charts are reviewed and approved by top management for adequacy. These documents are available throughout the organization to help employees understand responsibilities and authorities.

Zeinet&SSE are proud of our network of global offices, and our associates, who have been hand picked due to their tenacity, work ethic and conscientious approach to the ways their projects and Customer relations are managed. We value our Customers and understand that our success is ultimately driven by the success of our clients. For this reason, reliability and a tentative/Customer focused approach is always at the forefront of our corporate philosophy.